FAQ

1.  WHAT IS YOUR MINIMUM?

-our minimum is 24 pieces for custom graphic printing.  Personalized shop/design printing is 1-12 depending on intricacy, design, product.  All orders vary in price, depending on the quantity of items and the amount of colors in your graphic.

2.  What type of apparel do you have to offer?

We offer tees, hoodies, bags, accessories, dog items and much more. Check out our apparel page and If you don't see something you are looking for please feel free to e-mail us.

3.  What can you embroider?

Just about anything.

4.  How do I submit my artwork to you?

Simply upload your graphic with all details necessary for a quote through our quote form.

5.  Do you print samples?

No, we do not print samples.  At times we are able to get you a sample item blank, just to see product.

6.  What is your lead time or turn-around time?

Our average turn around time is 14 business days from initial contact to our company.  Sometimes sooner, and only longer if products are out of stock which we will then provide alternative options for you.  Shipping/ delivery times and rates are based on each individualized order. We can ship anywhere in the US.  

7.  Can we visit your shop for samples and discuss options?

Yes, absolutely!  You can make an appointment to come in and see what we have to offer!  

8.  Do you require payment up front?

Yes, we require a deposit up front of anywhere between 25-50% down before any job is started and items ordered.  

9.  Can you do a rush order?

Depending on the job at hand and the busy-ness of the shop at that time, we can occasionally have an order rushed for you.  We know we all have been there where we forget to order on time- there is a fee of 20% added to all rush orders.  These jobs are needed within 5-7 days turnaround  time.